Publications
Article · Journal of Retailing and Consumer Services · February 17, 2020
Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study
Aijaz Ahmed Shaikh, Majed Alharthi, Hawazen Alamoudi
Technology Adoption and User BehaviourHealth, Technology, Consumer BehaviorCustomer Service Quality and Loyaltycustomer experiencemobile banking applicationsdigital services
More by Dr. Aijaz A. Shaikh
- DIGITAL SOCIAL INNOVATION — A NARRATIVE REVIEW AND FUTURE RESEARCH DIRECTIONSInternational Journal of Innovation Management · 2026
- Why Users Stay: Bridging Adoption and Continuance in Bitcoin Use through a Mixed-Methods ApproachInternational Journal of Innovation Studies · 2026
- Governance of Generative AI in Developing Country Universities: A TOE–Based Integrative Review of Global Guidelines and Institutional PoliciesJournal of Information & Knowledge Management · 2026
- Digitalization of logistics: new export opportunities for the meat industry of the Republic of KazakhstanProblems of AgriMarket · 2026