Zhalgas Ichigin

Technical Support Specialist (L3), Databases and Infrastructure

Grand Era

Supported PostgreSQL, Kafka, Linux, and monitoring tools, investigating third-line incidents through to root cause.

• Operated and monitored PostgreSQL, checking availability and performance and investigating database issues. • Monitored infrastructure and databases in Zabbix and Grafana, managing metrics and alerts and responding to incidents. • Supported Apache Kafka services, monitored brokers and queues, and diagnosed failures. • Maintained Linux servers and server hardware and performed network diagnostics. • Investigated third-line incidents to their root cause and worked with developers and users.

Unity Developer Intern

CodiPlay

Helped develop educational web games in Unity, working on mechanics, interfaces, testing, and performance.

• Developed educational web games with a team using Unity, C#, and WebGL. • Worked on game mechanics and interfaces, debugging, testing, and performance optimization.

Information Systems

SDU