Machine Learning Engineer
Kaspi.kz
Kaspi.kz is a major Kazakhstan-based fintech and e-commerce company, known for its widely used Kaspi Super App.
Oct 2025 — PresentBuilt ML services for document generation, call quality control, and classification at Kaspi.kz, reporting improvements in manual effort, productivity, parsing accuracy, and F1-score.
• Automated the document generation pipeline by building a FastAPI-based microservice integrated with a Milvus vector store and BGE Reranker, reducing manual human effort by 48%. • Architected a real-time call center QC microservice ecosystem using CatBoost and fine-tuned DeBerta, boosting managerial productivity by 20%. • Maximized LLM-parsing of client call scripts from 75% to 95% by improving prompting and leveraging Pydantic validation along with the Constrained Decoding method.
