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DSML.KZ

Seit Aitbay

@seit-aitbay

Senior specialist · Beeline KZ

Senior Customer Support & QA Specialist (Remote | EN / RU / KK) Senior Support & Quality Assurance specialist with telecom experience (Beeline).

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About

I handle complex B2B/B2C cases, audit support quality, and keep CRM workflows clean and error-free. • Skills: Omnichannel support (chats, email, social media), QA audits, SLA tracking, CRM & Excel/Sheets. • Languages: English (B2+ — fluent business correspondence), Russian (C1), Kazakh (Native).