AI Engineer
Newo AI
Newo AI develops AI agents for businesses, including voice agents that handle customer interactions and operational tasks.
Feb 2026 — Jun 2026Configured chat and voice agent workflows, added multi-location working-hours logic, and tested call, SMS, and compatibility flows.
• Configured and debugged chat/voice agent workflows in Newo/SuperAgent/NAF: routing, state transitions, tool calls, prompts and fallback logic.
• Implemented multi-location working-hours support with shared resolver logic and legacy fallbacks; updated session-ending/reporting flows and verified eight compatibility scenarios.
• Tested confirmation, phone-number readback and SMS flows with real calls and logs; documented issues and validated changes with scripts and PR checks.
AI Engineer Intern
SHAI.PRO
May 2026 — May 2026Tested Dify document ingestion and retrieval, comparing chunking and metadata structures for context preservation.
• Tested Dify Knowledge Pipeline retrieval and document ingestion; compared entity-, table- and layout-aware chunking, metadata and parent-child structures for context preservation.
Business Analyst
Business & Technology Services / ERG BTS
Sep 2025 — Dec 2025Documented OperPlan maintenance workflows and clarified requirements, while helping scope and test AI-agent concepts.
• Documented OperPlan maintenance workflows using UML and user stories; clarified requirements with end users and development teams.
• Helped scope and test AI-agent concepts for bug investigation, BA support, defect analysis and work-order planning.
Junior Data Scientist, HPC Project
Astana IT University
A university in Kazakhstan focused on information technology and digital disciplines.
Feb 2025 — Jun 2025Analyzed HPC data and logs for the international ESEIC project, investigating bottlenecks and evaluating Linux and software options.
• Analyzed HPC performance data and logs in the international ESEIC project; investigated bottlenecks and evaluated Linux/software options.
