Data Scientist (ML Engineering Specialized)
Beeline Kazakhstan (Veon Ltd.)
Telecommunications operator in Kazakhstan.
Aug 2025 — PresentBuilt production ML, ranking, search, and LLM serving systems; reported improvements in resolution, ranking metrics, chat coverage, and latency.
• Developed and deployed a production ML inference pipeline handling 100 QPS throughput across distributed microservices (Kubernetes, Docker, Apache Spark, Milvus vector DB) for enterprise CRM system chat bot. • Trained a LambdaMART reranker on session-outcome labels using BM25, semantic similarity, and historical resolution-rate features, improving article resolution rate by 20%, MRR@5 by 19%, and Precision@1 by 25% while maintaining 150 ms serving latency; achieved a 32% chat coverage increase for AI-assisted operators during A/B testing.
