IT / Computer Specialist
Esil University
PresentSupports university staff and classrooms across Windows, Active Directory, Cisco switches, hardware and AV, and automates routine tasks while studying computer engineering.
• Provide technical support for university staff and classrooms; troubleshoot Windows, software, printers and connectivity issues. • Work with Active Directory user accounts, access permissions and Group Policy in Windows Server environments. • Configure and troubleshoot Cisco Catalyst 9300L switches and VLAN connectivity. • Deploy and maintain workstations; diagnose and repair PCs and laptops, storage devices and peripherals. • Automate routine IT tasks with Windows batch scripts; helped implement scheduled workstation shutdown.
