Preprint · arXiv · February 23, 2016

Quality Attributes in Practice: Contemporary Data

Rasul Tumyrkin, Manuel Mazzara, Mohamad Kassab, Giancarlo Succi, Jooyoung Lee

Read on arXiv PDFDOI 10.48550/arxiv.1602.07092

Abstract

It is well known that the software process in place impacts the quality of the resulting product. However, the specific way in which this effect occurs is still mostly unknown and reported through anecdotes. To gather a better understanding of such relationship, a very large survey has been conducted during the last year and has been completed by more than 100 software developers and engineers from 21 countries. We have used the percentage of satisfied customers estimated by the software developers and engineers as the main dependent variable. The results evidence some interesting patterns, like that quality attribute of which customers are more satisfied appears functionality, architectural styles may not have a significant influence on quality, agile methodologies might result in happier customers, larger companies and shorter projects seems to produce better products.

Software Engineering Techniques and PracticesSoftware Engineering ResearchAdvanced Software Engineering Methodologiessoftware quality attributessoftware development processcustomer satisfaction

Quality Attributes in Practice: Contemporary Data

Abstract

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